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Privacy Policy

Effective Date: May 14, 2025

 

Heather Mills Coaching, LLC (“Company,” “we,” “us,” or “our”) respects the privacy concerns of users of its website, https://www.heathermillscoaching.com, and the services provided therein (the “Site”). This privacy statement explains what information is gathered during a visit to the Site, how such information may be used, and the rights of California residents under the CCPA/CPRA.

 

Please also review the Terms of Use at https://www.heathermillscoaching.com/terms-of-use, which also govern use of this Site.

1. Information We Collect

Categories of Personal Information Collected

We may collect the following categories of personal information, as defined by the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Identifiers: Name, email address, IP address, mailing address, telephone number

  • Commercial Information: Records of products or services purchased, obtained, or considered

  • Internet/Network Activity: Browsing history, search history, information regarding your interaction with our Site

  • Geolocation Data: General location inferred from IP address

  • Professional or Employment Information: Only if voluntarily provided (e.g., for coaching context)

  • Other Information: Any information you voluntarily provide through forms, surveys, or correspondence

We do not knowingly collect sensitive personal information (such as government ID numbers, precise geolocation, or health data) or data from children under 13.

2. Use of Information

We use your information for the following purposes:

  • To provide and improve our services, products, and Site functionality

  • To process transactions and manage your account

  • To communicate with you, including responding to inquiries and sending marketing communications (with your consent)

  • To comply with legal obligations and resolve disputes

  • For analytics, security, and fraud prevention

3. Sharing and Disclosure of Information

We do not sell or “share” your personal information as defined under California law. We may disclose your information as follows:

  • Service Providers: We share information with trusted third-party service providers who assist in operating our Site, processing payments (e.g., Kajabi, Stripe), or providing marketing services.

  • Legal Compliance: We may disclose information if required by law or to protect our rights, property, or safety, or that of others.

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your experience and analyze usage. Cookies are small files stored on your device that help us remember your preferences and understand how you use our Site.

 

Most browsers allow you to control cookies through settings. Disabling cookies may affect Site functionality.

5. Data Retention

We retain personal information as follows:

  • Active clients: For the duration of service plus 4 years

  • Website visitors: For 2 years from last activity

  • Transaction records: For 7 years, as required for tax and accounting purposes

6. Your Rights Under the CCPA/CPRA (California Residents)

If you reside in California, you have the following rights regarding your personal information:

  • Right to Know: You may request to know what personal information we collect, use, disclose, or sell about you.

  • Right to Delete: You may request that we delete your personal information, subject to certain exceptions.

  • Right to Correct: You may request correction of inaccurate personal information.

  • Right to Opt-Out: You may opt out of the sale or sharing of your personal information (we do not sell or share personal information).

  • Right to Limit Use: You may request to limit the use of sensitive personal information (not applicable as we do not collect such data).

  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.

How to Exercise Your Rights

To exercise your rights, please contact us by:

Please include your name, contact information, and the nature of your request. We may need to verify your identity before processing your request. We will respond within 45 days as required by law.

7. Children Age 13 and Under

We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information from our records.

8. Security

We take reasonable measures to protect your personal information, including SSL encryption and limiting access to authorized personnel. However, no method of transmission over the Internet is completely secure. By using our Site, you accept this risk.

9. Links to External Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies before providing information.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Information

If you have questions, complaints, or would like to exercise your privacy rights, please contact:

By continuing to use this Site, you acknowledge that you have read and agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please discontinue use of the Site immediately.